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Satisfaction Guarantee

At The Printer, we believe your satisfaction is the cornerstone of our relationship. If anything about your order doesn't make you smile, we're here to make it right.

Our Commitment to You:
If your order isn't perfect due to a manufacturing error or a mistake on our part, we promise a swift resolution. Whether it’s a full refund or a complete reprint, we'll fix the issue at no extra cost to you. Simply contact our Customer Service at 402 423-4030 within 3 business days of receiving your product, and let us know the details. We’ll handle the rest, ensuring that your revised order reaches you without further hassle.

Things to Keep in Mind:
While we strive to control many aspects of the printing process, some factors beyond our control might affect the outcome. We encourage you to review our Terms of Service, specifically paragraphs 21 through 25, to understand these situations better.

For detailed return instructions, please check our Return Policy.

Your journey with us should be seamless and satisfying, and we’re committed to ensuring that every step of the way.

Read more …Satisfaction Guarantee

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Terms of Service

Artwork
Our print jobs are priced assuming we will receive print-ready artwork. If we need to make any corrections on your behalf or to conform the file for printing, time will be billed per minute. You will not be charged for our normal process of preparing the files for printing.

Errors that we are not responsible for include, but are not limited to: Any spelling, graphics, grammar, punctuation, bleed, orientation/alignment, folding mistakes that are approved by the customer.

Custom Jobs

  • Custom Jobs - Up to 3 weeks turnaround, depending on stock availability and finishing options

Payment

  • Online orders - Payment is due at the time of sale
  • Customers with an account - Payment is due 30 days from the invoice date
  • Marketing mailing - 50% down payment, full payment by the mail date. Postage over $150 must be paid directly to the Postmaster

Important Order Information

  1. Print turn-around time begins once artwork is approved and payment is made in full.
  2. If you cannot find your desired size, please contact us and we will try to accomodate your request.
  3. The final piece MAY be up to an 1/8th inch smaller or larger than actual order size. Ie if you send a file without bleeds that prints to the edge.
  4. The final piece MAY slide up, down, left, or right 1/16th inch to 1/8th inch in either direction. So we strongly recommend that you DO NOT use borders in your artwork. I.e. a thin black border on a business card. Also, try to leave 1/8" around the border (background image is OK, no text) and along fold lines.
  5. When reordering, colors MAY be slightly different than original order. (unless a proof is purchased and color matching is purchased for an additional fee).
  6. If files are submitted and do not meet our bleed specifications, The Printer reserves the right to add a border to the artwork.
  7. If files are submitted in RGB mode, we will convert the file(s) to CMYK mode. (converting files from RGB to CMYK may cause color shifting as well as other undesirable results).
  8. If for any reason we must reprint a job, we MUST use the original files uploaded. Under no circumstances will we accept new files for the reprint.
  9. The Printer may use your product for samples or advertising purposes.
  10. We must have a Form 13 on file, at the time of ordering, for your order to qualify as tax exempt.
  11. Postage, not paid directly to Postmaster, will have a 3% convenience fee.

Legal

  1. Delinquent accounts may be denied service until past due balances are resolved.
  2. The Printer also reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. The Printer is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted for printing and/or publication.
  3. Quotes are based on the accuracy of the specifications provided. We will re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. All conditions or agreements relating to the order must be written and accompanying each order.
  4. The Printer's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. The Printer warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. The Printer makes no other warranty and no actions or words of The Printer or its officers, employees or agents shall constitute a warranty.
  5. The Printer makes no guarantee that the final product meets legal requirements pertaining to your specific industry.
  6. Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined by arbitration in accordance with the commercial arbitration rules then in force with the American Arbitration Association. The arbitration shall be conducted in Lincoln, NE and shall be subject to the substantive law of the State of Nebraska. The decision rendered by the arbitrator shall be accompanied by a written opinion in support thereof and shall be final, conclusive and binding upon the parties in the dispute without right of appeal. Judgment upon any such decision may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial acceptance of the decision of an order of enforcement, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys fees, to be paid by the parties against whom enforcement is ordered. The fees and expenses of such arbitration shall be borne by the non-prevailing party, as determined by such arbitration.
  7. The Printer may change, modify, add or remove portions of this policy at any time, without notice, and any changes will become effective immediately upon being posted unless we state otherwise.
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Cookie policy

Last updated: 2024-09-13

The Printer("us", "we", or "our") uses cookies on the https://theprinter.one/ website (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How The Printer uses cookies 

When you use and access the Service, we may place a number of cookie files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user's language preference on the Service.
  • Analytics cookies. We may use analytics cookies to track information on how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them. 

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies 

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 Where can you find more information about cookies 

You can learn more about cookies and the following third-party websites:



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Privacy Policy

Effective date: 2024-09-13

The Printer ("us", "we", or "our") operates the https://theprinter.one/ website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://theprinter.one/

Definitions

  • Service

Service is the https://theprinter.one/ website operated by The Printer

  • Personal Data

Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

  • Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

  • Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

  • Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

  • Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences
    and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

The Printer uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), The Printer legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

The Printer may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • To comply with the law

Retention of Data

The Printer will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Printer will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Printer will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, The Printer may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

The Printer may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of The Printer
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Printer aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where The Printer relied on your consent to process your personal information.


Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy &amp; Terms web page: <http://www.google.com/intl/en/policies/privacy/>

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • By phone number: (402) 423-4030



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Return Policy

Our Commitment to Your Privacy:
At The Printer, your privacy is paramount. We're committed to safeguarding your personal information while you explore and interact with our services on this website. This policy details how we handle your information—because transparency is the foundation of trust.

What We Collect and Why:
- Information You Provide: This includes details shared during registration (like your name and contact info), which helps us tailor our services for you.
- Automated Information: Through cookies and tracking, we optimize your experience without repetitive log-ins and customize our interactions.

Cookies:
- Purpose of Cookies: They streamline your access to secure pages and enhance site navigation.
- Control: You can set your browser to manage cookies according to your preferences.

Using Your Information:
- We utilize your information to enhance your site experience—from completing transactions to personalizing content.
- Advertising: We occasionally use personal data to show ads tailored to your interests.
- Third-Party Sharing: We only share your details with trusted partners who aid in delivering our services, adhering strictly to our privacy standards.

Choice and Control:
- Updates and Corrections: You can update your settings and info anytime through your account.
- Opt-Out: If you decide you don’t want to receive promotional emails, you can opt-out with a simple click.

Security Measures:
- We employ robust security measures to protect your information, striving to prevent unauthorized access or leakage.

Children’s Privacy:
- We do not knowingly collect information from children under 18. Parents are encouraged to monitor their children’s online activities.

Changes and Updates:
- We periodically update our privacy practices. Significant changes will be communicated through our website, and you’ll always find the most current version of our policy here.

Your Voice Matters:
- Have questions or feedback about our Privacy Policy? Contact us anytime. We’re here to help and ensure your experience with The Printer is secure and positive.

Read more …Return Policy

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